Safety, on every plan, with no exceptions.

Public venues only

Every occasion will take place at a named public or commercial venue — a restaurant, theatre, concert hall, gallery, stadium, or function room. No hotel-room or private accommodation bookings. Public restaurants, bars and events located within hotels are permitted. A venue will not be able to be moved somewhere private after a request is accepted.

Hotels specifically

A hotel isn't automatically off-limits — most have genuinely public restaurants, bars and event spaces, and those are fine. What's never permitted is anywhere private within one: a room, a suite, a bedroom, guest accommodation, or any other guest-only area.

Public hotel venues allowed. Private accommodation prohibited.

• A booking should name the specific venue, not just the hotel — "Savoy Grill, The Savoy", not "The Savoy Hotel" on its own.
• An Attendant will never be required or expected to accompany a customer to a hotel room, suite, bedroom, private accommodation, or any other guest-only area.
• If a customer tries to move a booking from a permitted hotel restaurant, bar or event into private accommodation, that's a policy breach — the Attendant will be able to end the booking immediately and use the same Safe Exit and reporting tools as anywhere else.
• A hotel lobby can work as a meeting point, but the lobby itself won't normally count as the booked occasion unless there's a genuine public event or service actually taking place there.

Verification, honestly described

Before live bookings begin, every Attendant will complete government ID verification, age verification, and a liveness (selfie) check confirming a real, present person matches their document. This will not be a criminal-record check, and it will not guarantee anyone's safety. It raises the cost of being anonymous; it doesn't tell you who someone is.

Safe Exit

Either person will be able to leave a booking immediately, for any reason. Your right to leave will never depend on approval from Attendant Guild or the other person. The planned Safe Exit panel will include:

• End the booking now
• Tell venue staff you need help
• Contact a trusted person
• Arrange transport
• Report a safety concern
• Emergency assistance

Leaving and money will always be separate questions. If a booking ends early or a report is made, the fee stays held and a person reviews it — nobody is forced to stay somewhere to protect a payment.

Trusted contacts

You'll be able to share the venue, the finish time, and your live location with a contact you choose, for the duration of the booking.

Human review, not automation

Every report will be read by a person, against the booking record and any evidence submitted. Nothing will be decided automatically, including sanctions — which can go up to removal from Attendant Guild.

Privacy

Exact addresses will never appear on a profile. Verification documents will be processed privately and will never be displayed publicly. Customer review history will never be public — only shown to a verified Attendant holding a live request from that customer.